Terms and Conditions

These terms and conditions explain the main rules that apply when you access and use the 123 Spins Casino website, open and use a player account, play casino games, take part in promotions, and use related services such as payments and customer support.

By visiting the site, registering an account, depositing, playing, or claiming any offer, you confirm that you have read and accepted these conditions of use. The goal is simple: set clear expectations for players and for the operator, and help keep gameplay fair, secure, and responsible.

If anything here is unclear, please contact support before depositing or playing.

Who Can Use the Platform (Adults Only)

123 Spins Casino is intended for adults only. You must be at least the legal gambling age in your jurisdiction (and in any case not under 18) to register and play.

You are responsible for making sure online gambling is legal where you are located and that you are allowed to use our services. The operator may restrict or block access in certain countries or regions, and some games, payment methods, or promotions may not be available everywhere.

Registering an Account: Keep It Accurate and In Your Name

To use the full service (including deposits, withdrawals, and promotions), you’ll need to create a player account. When you register, you agree that:

• The information you provide is true, accurate, and kept up to date (including your name, address, date of birth, email, and phone number where required).
• Your account is registered in your own legal name and used only by you.
• You will follow the platform rules, bonus terms, and payment rules that apply to your activity.

We may limit the number of accounts a player can hold. If more than one account is created or used in a way that conflicts with these service terms, we may restrict accounts or apply appropriate actions to protect the platform and other players.

Verification Checks (KYC): Why We May Ask for Documents

To protect players and meet legal and security requirements, 123 Spins Casino may request verification at any time. This can happen during registration, before a withdrawal is approved, or if account activity requires a review.

Verification may include requesting documents or information to confirm, for example:

• Identity and age
• Address
• Ownership of a payment method
• Source of funds or other checks required for security and compliance

If requested information is not provided within a reasonable time, some features (such as withdrawals, deposits, or bonus eligibility) may be limited until verification is completed.

Your Account, Your Responsibility

You are responsible for keeping your login details confidential and for all activity carried out through your account. This includes gameplay, deposits, withdrawals, and bonus claims made using your credentials.

Player accounts are personal and must not be shared, transferred, sold, or used on behalf of anyone else. If you believe your account has been accessed by someone else, contact support as soon as possible so we can help secure it.

Deposits, Withdrawals, and Account Balances

123 Spins Casino supports a range of payment methods, which may include Visa, MasterCard, PayPal, Neteller, Skrill, PaySafeCard, and Mobile Billing/Pay by Phone, subject to availability and location. We also currently support GBP as an account currency.

Key points to understand:

• Payment method availability, processing times, and limits can vary depending on your location, your bank/provider, and internal risk checks.
• We may carry out reasonable reviews before approving transactions (including withdrawal requests).
• Withdrawals may require completed verification checks.
• Your balance may include separate components (for example, cash funds and bonus funds) depending on the promotion rules you’ve accepted.

Please ensure you use payment methods that you are authorized to use. Deposits or withdrawals attempted through third-party payment instruments may be refused or require additional verification.

Bonus Rules That Matter: Promotions, Free Spins, and Wagering

Promotions at 123 Spins Casino may come with specific bonus terms that apply in addition to these account rules. Always check the individual promotion details shown on the site before you opt in or play with a bonus.

Common conditions may include:

• Eligibility requirements (such as new players only, country restrictions, or account verification status)
• Wagering requirements before bonus funds can be withdrawn
• Time limits to use a bonus or free spins
• Game restrictions (some games may contribute differently to wagering or be excluded)
• Maximum conversion or maximum cashout rules where stated

Unless stated otherwise, bonuses may be non-sticky, meaning the bonus is generally separate from cash funds and becomes cashable only after meeting the wagering requirement.

Examples of promotions you may see (subject to their own rules)

From time to time, 123 Spins Casino may offer promotions such as a Welcome Offer, free spins events, Happy Hour offers (for example, on Wednesdays between 3–7 pm), trophy-based promotions (such as collecting a set number of trophies), VIP cashback based on tier level, VIP free spins, and birthday or loyalty rewards. Each offer can have its own criteria, limits, and timelines, and those specific terms control how the promotion works.

Game Access and Platform Availability

We aim to provide a reliable service, but access to games and features can change. Availability may depend on:

• Your location and applicable restrictions
• Device compatibility and browser/app performance
• Game provider availability and updates
• Scheduled maintenance or unexpected technical issues

Games, features, payment options, and promotions may be added, removed, suspended, or limited at any time. We do not guarantee that any specific game, provider, feature, or offer will always be available.

Fair Play Standards: What’s Not Allowed

Using the site means playing fairly and using the service for its intended purpose. Prohibited behavior includes (but is not limited to):

• Fraud, deception, or use of false personal details
• Collusion with other players or coordinated play intended to manipulate outcomes
• Chargeback abuse or intentionally disputing legitimate transactions
• Bonus abuse, including using promotions in a way that conflicts with the stated bonus terms
• Attempting to exploit errors, bugs, or game malfunctions
• Using unauthorized software, bots, scripts, automation tools, or other methods designed to gain an unfair advantage
• Allowing anyone else to access or use your account

If you notice a possible error or malfunction, stop playing the affected game or feature and contact support so it can be reviewed.

When We May Restrict Service, Suspend Benefits, or Close an Account

To keep the platform safe and fair, 123 Spins Casino may take reasonable actions when we believe rules have been broken, verification is incomplete, or misuse is occurring. Depending on the situation, actions may include:

• Limiting access to certain features (such as deposits, withdrawals, or promotions)
• Suspending or removing bonus eligibility where bonus terms were not met
• Holding transactions temporarily for review
• Closing or suspending an account where necessary

We aim to apply these measures in a balanced way, based on the information available and the nature of the issue.

Mistakes, Malfunctions, and Technical Interruptions

From time to time, the platform may experience technical issues—such as interrupted sessions, display errors, incorrect balances, game malfunctions, or promotional misconfiguration.

Where an obvious mistake or technical fault occurs, 123 Spins Casino reserves the right to correct the error and address the impact in a fair and reasonable manner. This may include adjusting balances to reflect the correct outcome according to the intended rules of the game or promotion.

Responsible Gaming Comes First

Gambling should be treated as entertainment, not as a way to make money. If playing stops being fun, we encourage you to seek support and use any responsible gaming tools available on the platform (such as limits, time-outs, or self-exclusion options where offered).

For additional guidance and support resources, please review our internal responsible gaming information here: Responsible Gaming.

Ownership of Site Content and Brand Materials

The website’s design, logos, branding, text, and other original content belong to 123 Spins Casino or its licensors. You may use the site for personal entertainment purposes only.

You may not copy, reproduce, republish, distribute, or commercially exploit site content without prior written permission, except where allowed by applicable law.

Third-Party Providers and External Services

Some parts of the service may be delivered by third parties, such as game studios, payment processors, and technical service providers. This means certain features can be affected by third-party availability, operational limits, or updates.

Where third-party services are involved, you agree that their systems may influence timing and availability, and that additional checks may be required to process transactions securely.

Liability Limits in Plain Language

We take reasonable care to operate the platform responsibly, but we are not responsible for losses or damages that arise from circumstances outside our control or from misuse of the service. This can include:

• Service interruptions, maintenance downtime, or technical failures
• Unsupported devices, outdated software, or connection issues on your side
• Errors caused by third-party providers (such as payment networks)
• Events that cannot reasonably be controlled (for example, major outages or force majeure events)
• Actions taken due to rule breaches, incomplete verification, or security concerns

Nothing in these terms limits rights that cannot be limited under applicable law.

“As Available” Service: No Promise of Constant Uptime

The website, games, and related services are provided on an “as is” and “as available” basis. We cannot guarantee uninterrupted access, constant availability of every feature, or error-free operation at all times.

Updates to These Conditions

We may update these terms from time to time to reflect changes in services, legal requirements, or operational processes. The latest version published on the website will apply from the date it is posted, unless we state otherwise.

Continuing to use the platform after an update means you accept the revised terms, so it’s a good idea to review this page periodically.

Other Policies You Should Review

These service terms work alongside other important policies on our site. Depending on how you use the platform, you may also need to review:

• Privacy Policy
• Cookie Policy
• Bonus Terms
• AML/KYC Policy

Contacting 123 Spins Casino Support

If you have questions about these terms, your account, verification, payments, or promotions, our support team can help.

Email: support@123spinscasino.com. You can also use live chat and the FAQ section where available on the website.

Using 123 Spins Casino means playing within clear, fair rules that protect players and the service. By keeping your details accurate, following promotion rules, and using the platform responsibly, you help ensure a secure experience for everyone.